Morning beehiivcommunity! This newsletter turns experience into lessons you can apply to your startup. As a growth partner for visionary founders, we help sharpen leadership skills and unlock growth potential.

Founder Frustration to Competitive Advantage

"The goal as a company is to have customer service that is not just the best but legendary." – Sam Walton, Founder of Walmart

The startup journey is a bumpy one.

After guiding multiple mergers and acquisitions, I’ve gained some practical insights that lead to saved time and costs—and growing a business.

Today is our third in this series of four posts that look at startup journeys and key learnings from working with successful founders

The founder of a growing B2B services firm was frustrated by constant client calls as distressed customers reached out at all hours to complain. While customers expressed frustration over errors, it was non-technical issues—such as poor communication and missed deadlines—that truly upset them.

By deepening client relationships, they increased retention, gained more upsells and referrals, and a competitive advantage.

Read this week’s issue on how we did it.

Expert Tips for Startups
Quick, valuable insights from accomplished founders

How to Stand Out in a Crowded Market: The Power of Differentiation

In today's crowded enterprise AI market, and for founders in many other markets, finding ways to stand out is crucial for growth. Simply following competitors is a surefire way to merely blend in.

Instead, develop your unique approach to product, branding, user experience, service, and business model. Talk with customers frequently to understand their perceptions of you and competitors, as well as to identify their unmet needs you could address.

John Levitt is Co-Founder at elvex, an enterprise AI platform built for business users, data privacy, and scaling AI adoption across all teams.

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